{"id":1943,"date":"2025-07-29T08:51:25","date_gmt":"2025-07-29T08:51:25","guid":{"rendered":"https:\/\/hisabarbara.si\/?page_id=1943"},"modified":"2025-07-29T08:54:36","modified_gmt":"2025-07-29T08:54:36","slug":"splosni-pogoji","status":"publish","type":"page","link":"https:\/\/hisabarbara.si\/en\/splosni-pogoji\/","title":{"rendered":"General Terms and Conditions of Business \u2013 Hi\u0161a Barbara"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1943\" class=\"elementor elementor-1943\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e207a2a e-flex e-con-boxed e-con e-parent\" data-id=\"e207a2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85eb6ed elementor-widget elementor-widget-text-editor\" data-id=\"85eb6ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Contracting Parties<\/h5><p>The contracting parties are Hi\u0161a Barbara \/ Cona plus d.o.o. and the customer\/guest\/client (hereinafter referred to as \u201cguest\u201d). If a third party placed the booking on behalf of the guest, that third party is jointly and severally liable with the guest to Hi\u0161a Barbara for all contractual obligations.<\/p><h5>Conclusion of Contract<\/h5><p>The contract is concluded once Hi\u0161a Barbara receives written confirmation from the guest and subsequently sends a booking confirmation to the guest. By this confirmation, the guest fully accepts these General Terms and Conditions (GTC). Note: an offer of accommodation does not constitute a reserved room. The guest must accept the offer by providing key data, upon which a booking confirmation is issued, guaranteeing the stay at Hi\u0161a Barbara. In special cases involving regular guests, a written order is sufficient, followed by confirmation from the hotel.<\/p><h5>Currency<\/h5><p>All prices are quoted in euros (\u20ac \/ EUR) and include VAT and tourist tax.<\/p><h5>Booking<\/h5><p>A guest may make a reservation in writing via email <a href=\"mailto:Celje@hisabarbara.si\">Celje@hisabarbara.si<\/a> by phone (+386 51 68 10 00), in person at Hi\u0161a Barbara\u2019s reception, via the website\u00a0<a href=\"https:\/\/hisabarbara.si\/en\/\">www.hisabarbara.si<\/a> \u00a0or through online booking portals. When booking through portals, the guest agrees to both the portal\u2019s terms and Hi\u0161a Barbara\u2019s GTC.<\/p><h5>Guarantee<\/h5><p>All bookings require a credit card guarantee valid for the entire stay. Please use the same card at check-in. Debit cards (e.g., Maestro) are not accepted as guarantee. Special terms may apply for corporate bookings or promotions.<\/p><h5>Non Refundable Reservation<\/h5><p>The guest\u2019s credit card is charged the full stay amount on the booking date. These reservations cannot be canceled or changed. Specific cancellation terms apply as stated in the booking confirmation.<\/p><h5>Cancellation or Modification<\/h5><p>To cancel or modify a reservation, please email\u00a0<a href=\"mailto:celje@hi\u0161abarbara.si\">celje@hi\u0161abarbara.si<\/a> \u00a0or call +386 51 68 10 00. Guests may cancel free of charge up to 5 days before the arrival date (by 10\u202fAM, i.e., 120 hours prior). If the guest fails to arrive or cancel in time, 100% of the booked stay will be charged, unless otherwise stated.<\/p><p>No show: If the guest does not check in, their credit card will be charged according to the cancellation terms given at booking.<\/p><h5>Payment<\/h5><p>The following payment methods are possible: Visa, Mastercard\/Eurocard, Diners, Maestro, cash, order form, pro forma invoice. If the payment method is an order form (applies only to companies), the order form must be delivered physically to the hotel or sent by email to\u00a0<a href=\"mailto:celje@hisabarbara.si\">celje@hisabarbara.si<\/a> \u00a0no later than 12 noon on the day of the guest's arrival. If we do not receive the order form by the guest's arrival, we will be forced to charge the hotel guest for the stay. When paying by pro forma invoice, it is necessary to send a confirmation of payment of the pro forma invoice to the email address\u00a0<a href=\"mailto:celje@hisabarbara.si\">celje@hisabarbara.si<\/a> For pro forma invoices, proof of payment must be sent to celje@hisabarbara.si at least 24 hours before arrival.<\/p><h5>Services<\/h5><p>The basic service includes accommodation with or without breakfast.<\/p><h5>Check in \/ Check out<\/h5><p><strong>Check-in: 14:00 \u2013 24:00  Check-out: do 10:00<\/strong><\/p><p>The reserved room is held for the guest until midnight on the day of arrival. In case of later arrival, the guest is obliged to inform the hotel in advance - no later than midnight on the day of arrival to the email address <a href=\"mailto:celje@hisabarbara.si\">celje@hisabarbara.si<\/a> . If the guest does not notify the hotel in a timely manner, the hotel is not obliged to hold the room for the guest, and also has the right to charge the guest for no-show costs.<\/p><p>Early check-in or late check-out is possible by prior agreement and depending on availability:\nFree early check-in (12:00\u201314:00) if available; Before 12:00: 50% of the nightly rate; Late check-out until 13:00: free if available; Until 19:00: 50%; after 19:00: full night\u2019s rate.<\/p><h5>Guest Registration<\/h5><p>Upon check-in, guests must present valid photo ID (ID card or passport) and complete a registration form, including credit card details as guarantee. These details are stored for up to 5 days after departure, then destroyed. Exceptional services may trigger charges to the provided card. Guests without cards must deposit \u20ac100 in cash, refundable at departure if no outstanding charges exist.<\/p><h5>Early Departure<\/h5><p>No refund is given for early departure. Exceptions require approval from Hi\u0161a Barbara\u2019s management.<\/p><h5>Tourist Tax<\/h5><p>It is charged to all persons according to the conditions set out below by the City Municipality of Celje. Adults are charged a tourist tax of \u20ac2.50 per person per night. Children and young people from 7 to 18 years of age pay half the amount of the prescribed tourist tax, in the amount of \u20ac1.25 per person per night.<\/p><h5>Children<\/h5><p>Children are welcome. A free baby cot is available, subject to availability and prior request.\nAn extra bed for a third person is available in three rooms and the apartment for \u20ac5 per night.<\/p><p><strong>Baby cot:<\/strong>\u00a0A baby cot is available free of charge at House Barbara, subject to availability and prior notice.<\/p><h5>An extra bed<\/h5><p>An extra bed for a third person is available in three rooms and the apartment for \u20ac5 per night.<\/p><h5>Pets<\/h5><p>No pets allowed.<\/p><h5>Parking<\/h5><p>Hotel guests may park in the private lot for an extra \u20ac10, subject to availability. A public parking lot nearby requires payment via meter (cash) or apps (Centralka, Easypark). \u00a0<\/p><h5>Access to Hi\u0161a Barbara  and Rooms<\/h5><p>Upon providing ID details, guests receive a numeric access code for entry to the hotel and their room.<\/p><h5>Smoking<\/h5><p>Smoking is prohibited in rooms and the apartment. It is permitted only on balconies (where applicable), the outdoor terrace, and surrounding areas. A \u20ac150 cleaning fee applies for violations, plus any additional damage costs.<\/p><h5>Coffee and tea making equipment<\/h5><p>In all rooms and apartments there is a mini kitchen with dishes and a coffee machine, a kettle and a hob. In the event of theft or damage to the equipment, we reserve the right to charge costs. It is not allowed to heat or cook any liquids or food other than water in the kettle. The costs of damage or theft of the kettle, coffee machine or hob are \u20ac100.00 for each of them.<\/p><h5>Umbrellas<\/h5><p>Umbrellas are available to borrow at reception free of charge. If not returned or kept, a fee of \u20ac30 applies.<\/p><h5>Quiet Hours<\/h5><p>Quiet hours are from 22:00 to 07:00.<\/p><h5>\u0160koda<\/h5><p>Pridr\u017eujemo si pravico in gost nas s podpisom na prijavnici poobla\u0161\u010da, da bremenimo kreditno kartico za morebitno \u0161kodo, ki je nastala v sobi gosta ali v hotelu med bivanjem gosta, ali za vse predmete, ki manjkajo ob odhodu gosta.<\/p><h5>Gift Vouchers<\/h5><p>The gift voucher is valid until the expiry date stated on each individual gift voucher. If no expiry date is stated on the gift voucher, the gift voucher is considered valid for one year from the date of issue. Gift vouchers must be presented before using the services and upon booking to the email address <a href=\"mailto:celje@hisabarabra.si\">celje@hisabarabra.si<\/a> . The original gift voucher must be submitted, copies of gift vouchers or scans are not valid.<\/p><h5>Nearby Events<\/h5><p>During spring, summer, and autumn, concerts or events may take place at the market near the Water Tower between 20:00 and 23:00 that may disturb evening rest. Guests are advised to inquire before booking.<\/p><h5>Additional Services<\/h5><p>Guests ordering services from third parties (e.g., transport, laundry, excursions) agree to have their data shared with the service provider for appropriate service delivery.<\/p><h5>Governing Law<\/h5><p>These terms are governed by Slovenian law. Both parties agree to submit to the exclusive jurisdiction of Slovenian courts. Please note that Slovene is the official language of this site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pogodbeni partnerji Pogodbena partnerja sta Hi\u0161a Brabara \/ Cona plus d.o.o. in stranka\/ gost\/naro\u010dnik (v nadaljevanju \u00bbgost\u00ab). \u010ce je za gosta oddala naro\u010dilo tretja oseba, potem na podlagi solidarnega jamstva tretja oseba skupaj z gostom jam\u010di Hi\u0161i Barbara za vse obveznosti iz pogodbe. Sklenitev pogodbe Pogodba je sklenjena, ko Hi\u0161a Barbara prejme pisno potrdilo s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-1943","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/pages\/1943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/comments?post=1943"}],"version-history":[{"count":4,"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/pages\/1943\/revisions"}],"predecessor-version":[{"id":1947,"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/pages\/1943\/revisions\/1947"}],"wp:attachment":[{"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/media?parent=1943"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/hisabarbara.si\/en\/wp-json\/wp\/v2\/folder?post=1943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}